Hospital is first in the region to provide a unique, comprehensive solution for patients with back or neck pain
Thibodaux, LA (June 8, 2009) - Thibodaux Regional Medical Center, nationally recognized for its dedication to patient service and quality care, and SpineMark Corporation, an industry leader specializing in the development of Spine Centers of Excellence, introduce the Spine Center of Excellence of Thibodaux Regional. One in four people in southern Louisiana experience back or neck pain and now with the Spine Center of Excellence, these people have centralized access to leading edge spine care.
"The Spine Center of Excellence of Thibodaux Regional provides the highest quality of patient care in a timely manner, while reducing patient frustration and cost of care. Our goal is to provide quick and easy access for all spine related needs, through a service model that reduces patient wait time, suffering and frustration. The result is the right care, from the right provider, and that treatments start as soon as possible," explains Greg Stock, Chief Executive Officer of Thibodaux Regional Medical Center.
The Spine Center of Excellence brings together a dedicated and highly-skilled team of spine specialists. This team works together to increase efficiency, reduce the chance of errors through increased communication and collaboration, and ultimately helps contain costs.
"Our patients are led through a process of assessment and treatment that is individually tailored to the patient's unique condition," adds Stock.
A Center of Excellence model provides the region with a single access point for an integrated and collaborative team of spine specialists, including a "go to" point of contact for the patients, known as the Nurse Navigator. The Nurse Navigator ensures that each patient has access to the team of physicians, from physical therapists to surgeons and pain management specialists, and that the physicians are in constant communication reporting the results and feedback on each case.
"Thibodaux Regional is an organization that puts the patient first and continually strives to provide the best in healthcare;" says Marcy Rogers, President and CEO of SpineMark Corporation. "SpineMark's Center of Excellence model was a perfect fit for Thibodaux Regional because they have already developed an impressive culture of customer service and high quality medical care.
Thibodaux Regional is a two-time recipient of the prestigious Summit Award for patient satisfaction, and was recognized as a Distinguished Hospital by J.D. Power and Associates for providing "An Outstanding Patient Experience."
About Thibodaux Regional Medical Center
Thibodaux Regional is a 185-bed non-profit acute care hospital. As a regional medical center, the hospital offers a broad array of inpatient and outpatient care for the people of Lafourche and seven surrounding parishes. Highly specialized services offered include Heart Surgery, Radiation Oncology and Chemotherapy, Neurology, Neurosurgery, Plastic and Reconstructive Surgery, Pulmonology, Obstetrics, Orthopedics, and Inpatient and Outpatient Physical Rehabilitation Services.
Media Contact:
Ann Jonas
ajonas@spinemark.com
917-420-0390